Patient's Rights & Responsibilities



  Patient's Bill of Rights
Complaint Procedure
Patient Responsibilities
Complaint & Grievance Procedure


If you should have any complaints about the care your or your family member is receiving, we ask that you...

Speak with your patient's hospice or home health nurse. If the problem is not taken care of , then you should...

Speak with the Clinical Director at 620- 665-2473 or 1-800-267-6891, or if the complaint is concerning the Hospice House Director at 620-669-3773. If the problem is not resolved, then you should...

Speak with the Executive Director at 620-665-2473 or 1-800-267-6891 or submit a complaint in writing. If your concern is still not resolved, then you can...

Call the Kansas department of Health Hotline at 1-800-842-0078, Monday through Friday, 8:00 a.m. to 4:00 p.m. except on State Holidays.